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The Importance Of Customer Service When Purchasing Process Manufacturing Software
Of course, as with any software, there are differences between even the most widely used software applications. These differences are designed to set one company's process manufacturing software apart from the competition's software. Some features can prove to be very useful in certain circumstances, while others are cosmetic at best. Unfortunately, many process manufacturers use these differences as the sole factor in deciding on a software distributor. They often overlook customer service.
Customer service is one of the most, if not the most, important facets of purchasing process manufacturing software. Not only will the level of customer service a...
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