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Quality Digest online profiles a feature article by the North American Manufacturing Journalist Thomas R. Cutler in December 2005.
Quality steps for operations-expense management:
Scanning and bar-coding the bill
Extracting the data
Stage one of bill auditing, which includes auditing 120 data points
Paying the bill
Uploading the data into Web-hosted software
Performing information management functions such as analytics and document storage and retrieval
Invoice auditing
Rate analysis
Benchmarking
Demand-side management
Performing many other operational-expense management services
Budget forecasting and variance reporting
When performing bill auditing and rate analysis services, many utilities in the United States have errors on at least one to three percent of the bills they send to their customers and have at least some of their customers on the wrong rate. Sometimes finding and fixing these quality mistakes translate into small incremental savings, but other times its a quality error that can add up to a major erroneous expense, said Jeffrey Hart, CEO of Cadence Network, an operations-expense management firm.
The feature article can be found at http://www.trcutlerinc.com href="http://www.trcutlerinc.com/" target=_blank>http://www.trcutlerinc.com and Cutler details the quality process with outside operations-expense management firms is much different. Instead of three steps, there are more than ten documented quality steps depending on the type of solution being offered.
Thomas R. Cutler, President & CEO of Fort Lauderdale, Florida-based TR Cutler, Inc. (http://www.trcutlerinc.com href="http://www.trcutlerinc.com/" target=_blank>http://www.trcutlerinc.com), is the nations leading manufacturing journalist. Cutler is the founder of the Manufacturing Media Consortium of 2000 journalists writing about trends in manufacturing. Cutler is the author of the Manufacturers Public Relations and Media Guide and a frequently published author within the manufacturing sector
more than 200 feature articles published annually.
TR Cutler http://www.articlesfactory.com/pic/x.gif" alt="Health Fitness Articles" border="0">, Inc.
http://www.trcutlerinc.com href="http://www.trcutlerinc.com/" target=_blank>http://www.trcutlerinc.com
Thomas Cutler
954-486-7562
ABOUT THE AUTHOR
Dean Schmidt to Drive Manufacturing PR Program for TR Cutler, Inc.Ranked as the nation s leading manufacturing public relations firm, TR Cutler, Inc. ( www.trcutlerinc.com based in Fort Lauderdale, Florida, launched a new PR program providing the trademarked intensive Manufacturing PR Media Blitz program to members of manufacturing associations. According to Cutler, Manufacturing associations have been seeking ways to drive additional revenue streams. Over the past few years membership revenue has decreased and service revenue has been one of the few ways in which these associations have been able to survive. Due to the leadership role that TR Cutler, Inc. has in the manufact ..
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Thomas R. CutlerManufacturing Journalist TR Cutler: Lean Manufacturing for Operations Expense in Quality Digest
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